ORDERS TAKE 2 to 3 WEEKS OR LESS DEPENDING ON PRODUCT AVAILABLITY AND WORK LOAD. IF YOU NEED BY A SPECIAL DATE, PLEASE EMAIL US BEFORE PLACING ORDER.
ORDERS OF 5 OR MORE WILL TAKE LONGER 4 TO 5 WEEKS
SUBLIMATION ORDERS ARE 3 TO 5 WEEKS.
PRODUCTION DO NOT BEGIN UNTIL A PAYMENT IS PROVIDED.
RUSH ITEMS WILL REQUIRE ADDITIONAL FEES AND MUST BE APPROVED AND AGREED PRIOR TO PURCHASE
APPROVAL IS REQUIRED ON CUSTOM/PERSONALIZED ORDERS AND ONCE APPROVED THE CUSTOMER IS RESPONSIBLE FOR ANY ERRORS. CORRECTIONS MAY REQUIRE ADDITIONAL FEES.
Returns and exchanges
WE DO NOT EXCEPT RETURNS ON CUSTOM ORDERS, SO PLEASE MAKE SURE THE INFORMATION IS CORRECT. IF YOU HAVE ANY PROBLEMS WITH YOUR ORDERS, CONTACT US AT JORDANCONCEPTS@VERIZON.NET
If we made an error you must notify us within 30 days after receiving the purchased item.
When placing information in special instructions there may be additional costs. If so, you will be contacted by us with the additional price breakdown. If you no longer wish to make additions we will proceed as the order is designed.
We can only make minor adjustments to designs (like colors or fonts). If there are major changes there are fees added because this is a custom design.